North York Auto Menders

Woinshet Sallah 3 months ago

I had a very disappointing experience at this business. The young blonde woman at the front desk was extremely unprofessional and appeared ready to argue rather than assist customers. When I asked simple questions, I was met with a rude and hostile attitude instead of courteous customer service. As a customer, I expect to be treated with respect and professionalism. Unfortunately, that was not the case during my visit. Based on my experience, I would not recommend this business and believe significant improvements in customer service are needed.

OfficialNijahMoore 4 months ago

I got into an accident & my car got towed here. Not going to lie, reading the reviews/ratings made me a little anxious about leaving my car here to be fixed but so far I have no regrets about doing so. They were really helpful, answered all my questions about my car AND insurance help and worked on my car in a timely manner. they updated me when they started and when they were about to finish. they also saved me money on my car which I really appreciated! When I got my car it looked great and i’ve only had it back for almost a week but so far it’s driving great. When I picked my car up she called me the next day informing me they needed to put a piece on my car that was in the mail when I picked up but going to get it put on was a breeze. I appreciated their services and customer service.

Northeast Regional Commander Emergency Towing a year ago

Ignorant , rude , unprofessional! Definitely takes advantage of the customers . Stay away! We came past on official business and they decided to hold a customers car hostage and not release it! Would rate no stars if we could!

Autumn Malone Edited 5 years ago

Highly recommend this shop, from the tow truck driver that picked up my car to both ladies that work in the office my experience was fantastic. Tammy battled thru some insurance issues and got my car fixed better than it looked before my accident. The guys that did the work did amazing and I could not be happier. We have found a shop we trust and will use in the future if needed. Update... We had another car that was in an accident and we had the same exact experience we had the first time. Tammy was amazing, Brad and his son got our vehicle done in no time. They make everything so stress free!

Amelia Buckingham 6 years ago

These guys are awesome! My car had been stolen for months and I didn't think I'd get it back, the police called and it had been found and towed here, I no longer had a key to it even. They worked it out with me to drop it off at my house for me at no extra charge. I have NEVER worked with such an all out amazing, wonderful and just caring towing/impound lot before in my life without somehow knowing the owner! The world needs more shops like this one. 💗